Privacy Policy for Mshwar Mobile

App Effective Date: [1/1/2025]

Mshwar ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the Mshwar mobile app (the "App"). By using our App, you agree to the terms of this Privacy Policy.

• 1.⁠ ⁠Information We Collect

  To provide our taxi services effectively, we may collect the following information:

  • a. Personal information

    • •⁠ ⁠Name:

      To identify and communicate with you.

    • •⁠ ⁠Phone Number:

      To contact you regarding rides or support inquiries.

  • b. Image

    • •⁠ ⁠Profile Picture (optional):

      To personalize your profile within the App.

  • c. Location Data

    • •⁠ ⁠Real-Time Location:

      To provide location-based services such as connecting you with drivers and ensuring efficient route navigation.

    • • Pick-Up and Drop-Off Locations:

      To facilitate ride requests and trip histories.

• 2.⁠ ⁠How We Use Your Information

  We use the collected information for the following purposes:

  • •⁠ ⁠To provide and manage ride-hailing services.

  • •⁠ ⁠To enhance the user experience and improve our App functionality.

  • •⁠ ⁠To communicate with you regarding your trips, support requests, and updates.

  • •⁠ ⁠To ensure safety and security for both riders and drivers.

  • •⁠ ⁠To comply with legal and regulatory obligations.

• 3.⁠ ⁠Sharing Your Information

  We do not sell your personal information to third parties. However, we may share your information in the following situations:

  • •⁠ ⁠With Drivers: Your name, phone number, and location data are shared with drivers to fulfill ride requests.

  • •⁠ ⁠Legal Requirements: If required by law or to protect our legal rights, safety, or property.

  • •⁠ ⁠To ensure safety and security for both riders and drivers.

  • •⁠ ⁠To comply with legal and regulatory obligations.

• 4.⁠ ⁠Data Security

  We take appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

• 5.⁠ Your Rights

  You have the following rights regarding your personal information:

  • •⁠ ⁠With Drivers: Your name, phone number, and location data are shared with drivers to fulfill ride requests.

  • •⁠ ⁠Delete Account: You may request the deletion of your account and associated data by contacting our support team.

  • •⁠ ⁠Withdraw Consent: You can withdraw your consent for location tracking via your device settings; however, this may limit the functionality of the App.

• 6.⁠ ⁠Retention of Data

  We retain your personal information for as long as necessary to provide our services or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

• 7.⁠ ⁠Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. Any changes will be posted within the App, and we encourage you to review this Policy periodically

• 8.⁠ ⁠Contact Us

  If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Mshwar Email: bahaa.hussien1122@gmail.com

  • Phone: 07830433977

By using the Mshwar App, you acknowledge that you have read and understood this Privacy Policy.